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道Nihongo Path
N4Lesson 42 of 437 min

Keigo: a first look at polite speech

The honorific and humble forms you will hear every day in shops, offices and stations.

Keigo is the layer of Japanese above ます. Full command of it takes years and is well beyond N4, but recognising it is immediately useful, because it is what shop staff, station announcements and customer service use.

LayerNameUsed for
尊敬語HonorificRaising the other person’s actions
謙譲語HumbleLowering your own actions
丁寧語PoliteThe plain ます / です you already know

The verbs worth recognising

PlainHonorific (them)Humble (me)Meaning
行く / 来る / いるいらっしゃる参る / おるgo, come, be
するなさるいたすdo
言うおっしゃる申す / 申し上げるsay
食べる / 飲む召し上がるいただくeat, drink
見るご覧になる拝見するsee
あげる差し上げるgive
もらういただくreceive

What you will hear

  • いらっしゃいませ इराश्शाइमासेWelcome: every shop, every time
  • 少々お待ちください しょうしょうおまちくださいशोउशोउ ओमाचि कुदासाइPlease wait a moment
  • かしこまりました काशिकोमारिमाशिताCertainly: staff acknowledging a request
  • こちらでよろしいでしょうか कोचिरा दे योरोशीː देशोउ काWould this be all right?